Guest & Press Reviews
Guest and Press Reviews
A small selection of the comments and feedback we have received from recent guests:
Everyone thought the hotel was lovely and and the food was absolutely delicious. Please give our thanks and appreciation to the chefs. Also thank you to the staff who were extremely helpful and polite. The whole day was just a pleasure and Swinton Park is definitely somewhere we'd like to come again.
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Swinton Park was wonderful - we all enjoyed the stay immensely and were amazed by the extensive grounds, the fantastic walled garden and the local produce. The food was superb and the service impeccable.
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To say we enjoyed our stay at Swinton Park would be the understatement of the year! Your hospitality towards us made our honeymoon unforgettable. We would also like you to thank your excellent staff for taking care of our every need.
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I felt I had to write to pass on to you and your excellent staff our thanks for such a relaxing and thoroughly enjoyable break. We cannot speak too highly of the service we received - always courteous, friendly and extremely efficient from reception to restaurant staff, housekeepers to the delightful ladies who cared for me in the treatment rooms where I enjoyed a wonderful facial
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The front of house staff were splendid in every respect and a worthy complement to an outstanding kitchen. The service was competent, friendly, unobtrusive and professional - exactly as one would hope to find but so rarely does. I shall be grateful if you will kindly pass my sincere thanks to all those involved in making our celebratory dinner such a memorable event. You and the Swinton Park staff are deserving of the highest praise.
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The service was impeccable and the rooms were delightful. We would not hesitate to return or recommend a stay with you
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Every host remarked on what a wonderful hotel Swinton Park is and all without fail raved about the dinner each evening, so compliments to the chef! Many of our clients throughout the week were so impressed that they said they would definitely return to Swinton Park in the future
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We had a wonderful day - it went far better than we ever could have imagined. All our guests thoroughly enjoyed the day also, particularly the food, which was excellent
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“We ate like kings, and had some beautiful walks in the grounds and by the lakes, and were just in time to revel in the Spring Garden. We fished at Leighton, we played croquet, and best of all we simply relaxed. It was without doubt the most enjoyable stay I have ever had in a hotel.
Finally, I must congratulate your staff, whose service was impeccable. From the letter of confirmation, the welcome we received, the service in the Dining Room and the lovely cleaning ladies nothing was ever wanting, and yet they were never hovering around you. Just plain courtesy with supreme efficiency”
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“Just a quick e mail to express our thanks for the hospitality received at your wonderful hotel! Not only was everything as promised, but the staff were very polite and helpful. Nothing was a problem and everything went very smoothly. Every one of our delegates was struck by the grandeur of the castle and commented on how nice the food and rooms were”
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“It was a perfect day and the setting, rooms, service, food and staff were more than we could have hoped for. Thank you so very much for making a very special day a truly wonderful occasion”
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“Your hotel is beautiful, we have had the most wonderful stay. We were especially impressed with the attention to detail, such as the drinks in the room, variety of products, facilities and service. Our dinner was also a delight and of great standard.”
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“Over a number of years I have run seminars in all corners of the world, on all continents. It is all too often that one receives indifferent service, or the facilities or food are second-rate, and in many cases this is in so-called top-flight hotels. I have to categorically say that I rate your hotel at the top of my list in terms of attention to service.”
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“We have been lucky over the years to stay in quite a few and varied excellent hotels at home and abroad, but I don’t think that we have yet stayed in one that surpasses yours.”
Hotel of the
Year 2004. White Rose Outstanding Customer Service Award 2006.
With 4 AA Red Stars and 3 AA Rosettes, Swinton Park is one of the highest rated hotels in Yorkshire and Cumbria